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Sascha
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Member since ‎May 24, 2022
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    9
  • Upvotes Given
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  • Upvotes Received
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Sascha Picchiantano

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Sascha
Contributor
March 13, 2024
Reply to Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
While this sounds pretty exciting and exactly what I had envisioned, the fact that you make this available to Pro and Enterprise customers only is a ...read more
Sascha
Contributor
March 02, 2024
Reply to Private or hidden communication subscription type
Thanks Markie, that is very good to hear!
Sascha
Contributor
June 16, 2023
Reply to Private or hidden communication subscription type
The solution is called freshworks.com
Sascha
Contributor
April 21, 2023
Reply to Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
Thank you Karsten, great insights! I am clear on the difference between conversations and tickets. What bugs me is the fact that a ticket lives insid...read more
Solved
Sascha on April 20, 2023
Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
Hi, I am new to the Service Hub and the ticketing feature confuses the **bleep** out of me. There appears to be so much overlap with the Conversations feature, and both seam to mingle with each other. A conversation opens a ticket that is also a read more
Reply Discussion Conversations Tickets
5 upvotes
9 Replies
Sascha
Contributor
November 21, 2022
Reply to Drag & Drop functionality for Blog Posts
@yaisah thanks for sharing this exciting update. I would definitely be interested in trying it out immediately, even if it is only "half-baked" yet...read more
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