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Sascha
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Member since ‎May 24, 2022
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    9
  • Upvotes Given
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  • Upvotes Received
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Sascha Picchiantano

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Sascha on April 20, 2023
Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
Hi, I am new to the Service Hub and the ticketing feature confuses the **bleep** out of me. There appears to be so much overlap with the Conversations feature, and both seam to mingle with each other. A conversation opens a ticket that is also a read more
Reply Discussion Conversations Tickets
5 upvotes
9 Replies
Sascha
Contributor
March 13, 2024
While this sounds pretty exciting and exactly what I had envisioned, the fact that you make this available to Pro and Enterprise customers only is a ...read more
mariahedges on July 25, 2018
Private or hidden communication subscription type
It would be useful if it were possible to set up a subscription preference type which is private or could be hidden from everyone. For example this could be used for an internal employee newsletter who would have a subscription category that read more
Reply Idea Contacts & Companies Marketing Emails
401 upvotes
137 Replies
Sascha
Contributor
March 02, 2024
Thanks Markie, that is very good to hear!
mariahedges on July 25, 2018
Private or hidden communication subscription type
It would be useful if it were possible to set up a subscription preference type which is private or could be hidden from everyone. For example this could be used for an internal employee newsletter who would have a subscription category that read more
Reply Idea Contacts & Companies Marketing Emails
401 upvotes
137 Replies
Sascha
Contributor
March 02, 2024
Thanks Markie, that is very good to hear!
Solved
Sascha on April 20, 2023
Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
Hi, I am new to the Service Hub and the ticketing feature confuses the **bleep** out of me. There appears to be so much overlap with the Conversations feature, and both seam to mingle with each other. A conversation opens a ticket that is also a read more
Reply Discussion Conversations Tickets
5 upvotes
9 Replies
Sascha
Contributor
March 13, 2024
While this sounds pretty exciting and exactly what I had envisioned, the fact that you make this available to Pro and Enterprise customers only is a ...read more
Solved
Sascha on April 20, 2023
Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
Hi, I am new to the Service Hub and the ticketing feature confuses the **bleep** out of me. There appears to be so much overlap with the Conversations feature, and both seam to mingle with each other. A conversation opens a ticket that is also a read more
Reply Discussion Conversations Tickets
5 upvotes
9 Replies
Sascha
Contributor
March 13, 2024
While this sounds pretty exciting and exactly what I had envisioned, the fact that you make this available to Pro and Enterprise customers only is a ...read more
Anton on February 12, 2021
Drag & Drop functionality for Blog Posts
As all of you might know the current blog post is just a simple rich-text which is fine for general posting. But many of our customers want a flexible solution. Like multi-column grids with different content-types like images, text, accordions/toogl read more
Reply Idea Blog CMS Development Tools
127 upvotes
40 Replies
Sascha
Contributor
November 21, 2022
@yaisah thanks for sharing this exciting update. I would definitely be interested in trying it out immediately, even if it is only "half-baked" yet...read more
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