Allow Chat functionality to only display on certain tabs/screens of a companies site. In order to better control chat flow, the ability to limit chat bubble locations would allow us to strategically control inbound chats.

A Customer Support ticketing a feature that sends a notification or alert when many tickets are created in a specific timeframe (ex. 100 tickets in 1-2 minutes). For example, if a product goes offline during the off hours the support manager could Leer más