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mgavenda
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Member since ‎May 12, 2022
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Miroslav Gavenda

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mgavenda on November 22, 2022
Associate a reply to automated email with ticket
Hello everyone, I'd like to find out whether this is possible and if so, how do I achieve this. We have a Form set up, which when submitted, creates a ticket and sends an automated email response to client via Workflow. Is it possible to read more
Reply Discussion How-To Professional Service Workflows
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mgavenda
Participant
August 03, 2022
Reply to How to forward an email to an existing ticket?
@Jnix284 yes I was using the ID as shown in the URL. On the other hand, ID@bcc.hubspot.com works, I was able to find the messages under in the con...read more
mgavenda
Participant
August 03, 2022
Reply to How to forward an email to an existing ticket?
@Jnix284 unfortunately, not at all
mgavenda
Participant
August 03, 2022
Reply to How to forward an email to an existing ticket?
Hi @Jnix284 , Thank you for your suggestion, we have been trying it out, but it does not seem to be working for us. I've forwarded 3 emails to our...read more
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