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ShawnLSelf
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Member since ‎May 11, 2022
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ShawnLSelf on January 24, 2023
Id like to create a way for everyone to log CSAT with every activity update. We like the Happy, Neutral, Sad face measure. Ideally it would be here: CSAT in red rectangle possible? I am open to other ways to collect this data but need it t read more
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ShawnLSelf on December 14, 2022
We are conducting an ongoing CSAT iniatative that tracks customer CSAT sentiment and our internal perception of how satisfied our customers are. My question involves the internal data. How can I create a way for our employees to select Happy, Ne read more
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December 14, 2022
Thanks for the reply. We are using the CSAT survey both w client directly and internally to track both and the variance. I want to collect that intern...read more
ShawnLSelf on December 14, 2022
I am wanting a setup whereby, when a user in our HubSpot portal logs a call, email, meeting, (any activity),on a record, they are prompted to select a CSAT response sentiment ? Ideally I could create an object and make i read more
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ShawnLSelf on December 14, 2022
We are conducting an ongoing CSAT iniatative that tracks customer CSAT sentiment and our internal perception of how satisfied our customers are. My question involves the internal data. How can I create a way for our employees to select Happy, Ne read more
0 upvote
2 Replies
Member
December 14, 2022
Thanks for the reply. We are using the CSAT survey both w client directly and internally to track both and the variance. I want to collect that intern...read more
KyleJepson on July 11, 2021
Sales Hub has a lot of great tools, but the real power of HubSpot comes out when you start combining tools together. What tool combination do you like best? Share your power combo in the comments below! *To learn more about this, check out read more
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May 12, 2022
email tracking, Playbooks and snippets
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