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JuanHilario_AVO
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Member since ‎May 11, 2022
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Juan Hilario

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Participant
November 16, 2022
We need this as well. We have two options - either we manually reassign tickets or we manually remove users from all ticket assignment workflows... ...read more
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JuanHilario_AVO on September 29, 2022
Hubspot allows you to send out surveys automatically to clients via the integrated CES survey after a ticket interaction. Still, I cannot use that option because it sends the survey after any ticket is closed (including internally used tickets) and read more
4 upvotes
6 Replies
Participant
June 07, 2022
This would definitely help delete some unwanted tickets.
Participant
May 20, 2022
Agreed. After I send an automatic "Marketing Email" with some information including a Ticket Description, I'd like the system to leave a note with so...read more
Participant
May 20, 2022
I actually just encountered this problem. It seems rather unfortunate that a Workflow cannot "assign" a conversation to the ticket owner... Hubs...read more
Participant
May 18, 2022
Agreed. In my case, we want to send Confirmation emails to clients and CC a "confirmations" email inbox.
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