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BMattson
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Member since ‎May 5, 2022
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Brian Mattson

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BMattson
Participant
October 27, 2025
Reply to Export Knowledge Base Articles as PDFs
This is an excellent use case. Ours is a little different, but similar. Our clients (consumers of the KB) may want to download the KB article so th...read more
BMattson
Participant
July 28, 2025
Reply to Customer Portal - Customize Fields on Ticket Listing Page
@jolieadam - There was another request talking about adding flexibity to the ticket listing page, but I think this specific request was speaking mo...read more
BMattson
Participant
July 28, 2025
Reply to Customer Portal - Customize Fields on Ticket Listing Page
👏 Been testing it since the private release and it was was well received by our internal team who really wanted to make sure customers were ab...read more
BMattson
Participant
June 13, 2025
Reply to Customer Portal - Customize Fields on Ticket Listing Page
@jolieadam - I would be interested. This is something we are really interested in!
BMattson
Participant
June 09, 2025
Reply to Customer Portal - Customize Fields on Ticket Listing Page
@hhiggins - this is really excellent news. I apprecate the follow up, and correction!
BMattson
Participant
June 09, 2025
Reply to Customer Portal - Customize Fields on Ticket Listing Page
@kstanwyck - this was a requirement of us as well. In talking with our account manager just recently it sounds like this may not be on a current ro...read more
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