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CBitts
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Member since ‎Apr 29, 2022
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Cait Bitts

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JonnyT on June 27, 2018
Customize Ticket Properties based on Pipeline
We work with several different pipelines of HubSpot service tickets. We would like to set the default for displayed ticket properties based on the pipeline we're working with. For instance, we want to see our custom "Serial Number" field in our RM read more
Reply Idea Tickets
174 upvotes
60 Replies
CBitts
Member
May 18, 2022
Just adding my voice to the vote to hopefully spur this forward a little faster. @Rachel_HWG describes almost exactly the same use case as me about...read more
brkn on February 24, 2019
Show/Hide Properties Based On Service 'Pipeline'
This has become an issue on all records (Contacts, Deals, Tickets) but I'm stressing the want for this primarily for Service Hub / Tickets more than anything since it would be most valuable here... The Problem: Though we LOVE data and appreci read more
Reply Idea
40 upvotes
13 Replies
CBitts
Member
April 29, 2022
This is a super basic feature that we had in our previous CRM (that we switched away from for Hubspot...). Why it's not built in yet is a mystery.
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