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cpalenshus
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Member since ‎Feb 8, 2017
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Karena on July 18, 2017
Generate the URL for a specific contact to access the subscription preferences page
Currently there's no way to generate a direct link for a contact to access their subscription preferences page. The only way we can direct a contact to resubscribe is 1) ask them to find an old email we sent them before they unsubscribed, 2) tell th read more
Reply Idea Marketing Emails
267 upvotes
71 Replies
cpalenshus
Member
June 24, 2020
I literally can't believe this feature doesn't already exist. Here's how I would think it would work: - User clicks a general communication pref...read more
Snaedis on September 07, 2020
More flexible knowledge base design and layout, including custom HTML/CSS
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm read more
Reply Idea Knowledge Base layout styling Template Design Templates
714 upvotes
106 Replies
cpalenshus
Member
January 03, 2020
When is this coming? Themes are nice start, but not what we need or are looking for.
matthew_stibbe on June 07, 2018
More formatting options for Service Hub knowledge base
It would be very helpful to be able to change the fonts on the Knowledge Base and also to be able to edit the number of items (currently fixed at two) listed under each subheading.
Reply Idea Knowledge Base
291 upvotes
52 Replies
cpalenshus
Member
February 13, 2019
Totally agree with atma and Brycelbrewer. I can't believe how limited the formatting is. I want to display subcategories, not just the first two ...read more
Snaedis on September 07, 2020
More flexible knowledge base design and layout, including custom HTML/CSS
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm read more
Reply Idea Knowledge Base layout styling Template Design Templates
714 upvotes
106 Replies
cpalenshus
Member
January 03, 2020
When is this coming? Themes are nice start, but not what we need or are looking for.
ayrtonwebs on April 05, 2017
Pre-populate certain fields
Under the contacts > forms > options there is an option to pre-populate fields with known values. As this is helpful in many ways, we encountered many times that the "message" textarea field also gets pre-populated with the same content as be read more
Reply Idea Forms
132 upvotes
39 Replies
cpalenshus
Member
January 18, 2019
This really should be a field-by-field choice. The free-text field on a contact us form should always be blank. No one wants to see what they asked y...read more
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