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Ma8rie
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Member since ‎Apr 25, 2022
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williamwright on February 21, 2020
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
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Member
April 25, 2022
WE NEED THIS PLEASE!!
SamhithaP on June 19, 2020
Hi, I would like to label my conversations. We deal with different products, sales processes, cs processes using Hubspot and HubSpot chatbot is live on many of our sites. I want to label the conversations based on the inputs provided and easily navi read more
Member
April 25, 2022
All companies need this, how is this not a feature 2 years after this post ?
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