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LThompson6
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Member since ‎Apr 22, 2022
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Leighton Thompson

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LThompson6 on April 28, 2022
Submit comments through workflow
We really see a lacking in the inability to have a workflow automatically submit comments on tickets and conversations. There are many situations where we would like something to be visable inline without needing to dig into custom properties. F read more
Reply Idea Tickets
4 upvotes
1 Reply
LThompson6 on April 28, 2022
Edit Conversation Properties in Workflow
We would love to see the ability to edit conversation properties through a workflow. Currently, you can see all the fields but not edit them. For example, we want conversations to automatically close and open when ticket statuses are changed. Th read more
Reply Idea Conversations
5 upvotes
1 Reply
LThompson6
Member
April 22, 2022
Reply to Automatically Close an Email in the Conversations Inbox when a Ticket is Created.
Disappointed to see this has still not been implimented... A pretty simple request given flows is one of the "flagship" hubspot so-called features......read more
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