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GiuliaM
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Member since ‎Apr 21, 2022
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GiuliaM on June 19, 2025
Change colors of the comments in Help Desk
I noticed that the recent update changed the comment color to a pale yellow, which blends in too closely with the white background, making it difficult to read. I would appreciate the option to revert to a brighter color or to select a color that I read more
Reply Idea Tickets
17 upvotes
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GiuliaM on June 19, 2024
See the ticket history in the ticket page
We recently moved to the new Helpdesk and I noticed the the ticket history is not synced, so the previous tickets of the same contact are not appearing on the right sidebar, they show always 0 (Ticket card). This is a huge limitation for us bec read more
Reply Idea Tickets
18 upvotes
2 Replies
GiuliaM
Member
April 21, 2022
Reply to Feature to auto translate emails
Yes great idea! It would be super useful, I used it on another chat tool
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