Profile

BSong
HubSpot Employee
HubSpot Employee
Member since ‎Apr 18, 2022
Message
  • solutions
    0
  • Replies
    1
  • Upvotes Given
    132
  • Upvotes Received
    62
  • Ideas
    22

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Bryan Ong

This user hasn't created a bio yet. Edit your own profile here!

Activity

njordan0703 on November 15, 2023
Add Feature: Save Form Answers for Submission Later
We've run into cases where clients will fill out a form, but may need to come back later with more information to complete it. When they return to complete it, they have to fill out all form questions again in order to submit. It would be great read more
Reply Idea Forms
4 upvotes
2 Replies
BSong
HubSpot Employee
November 25, 2024
Agreed! There can be times where customers need time to fill in important details and if their page refreshes we lose all that they have written so f...read more
ablaas on November 27, 2020
Upgrade to reCaptcha v3
In forms, upgrade reCaptcha component to v3 - Improves conversion - Less friction and intrusiveness. Docs: https://developers.google.com/recaptcha/docs/v3 Could be an option (choose v2 or v3) or directly upgrading to v3.
Reply Idea Forms
156 upvotes
30 Replies
BSong
HubSpot Employee
October 04, 2024
Agreed with this, having this would be a great upgrade especially with bots are so prevalant
CamillaWyness on January 17, 2024
Double Opt in options to be extended beyond non-HubSpot pages
I've been finding that for Double-Opt in options, it's very limited in that you can only choose for it to extend to HubSpot pages and not for Non-HubSpot pages. As we use an externally-built website hosted on Wordpress, this means that we have to w read more
Reply Idea Marketing Emails
2 upvotes
1 Reply
BSong
HubSpot Employee
September 19, 2024
Hi Camilla, great suggestion! A customer and I actually found a workaround which is to redirect your HubSpot page to your external website. That way,...read more
BSong on September 16, 2024
Display recent conversation reply date in contact's activity
Hi everyone, There was a recent query from a customer who noticed that conversation replies (from WhatsApp) were displayed in chronological order for the date of 1st message by a contact, in the Contact's activity page. However, it would read more
Reply Idea Activity Feed
0 upvote
0 Reply
BSong on September 05, 2024
Create invoices without contacts
Currently, invoices must have contacts in order to be created however there are instances where contacts aren't available and we'd like them to solely be sent to the company. Having such a feature will be very helpful especially in places wher read more
Reply Idea Payments
4 upvotes
0 Reply
AShah2022 on August 08, 2024
Help Desk Ticket Notification
Currently, when a new ticket is created, we have a workflow where our team members receive an email notification that links directly to the ticket in the *CRM > Tickets* view. As they are now using Help Desk, we would like the ability to create a read more
Reply Idea Tickets
1 upvote
1 Reply
BSong
HubSpot Employee
August 12, 2024
Agreed! If we could customize where we'll see the ticket, this will help our teams get to where they need to work on much quicker and cause less conf...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.