Perfil

BenGale
Colaborador
Miembro desde ‎abr 17, 2022
Enviar mensaje
  • Soluciones
    0
  • Respuestas
    6
  • Me gusta otorgados
    6
  • Me gusta recibidos
    1
  • Ideas
    2

Acerca de

Inicia sesión en la comunidad u obtén HubSpot gratis para ver los perfiles de los otros usuarios.

Amigos

    La lista de amigos está vacía

Ben Gale

Este usuario aún no creó una biografía. Edita tu perfil aquí.

Actividad

BenGale en Julio 21, 2022
Conversations SDK Chat Widget unreadCount
I can't see how to access the unread count for the live chat. It doesn't appear to be in the status call and nothing gets returned when I load the chat or open it. I need to be able to see if there are any unread messages when I load the widget Leer más
Responder Conversación
0 Me gusta
3 Respuestas
BenGale
Colaborador
Agosto 31, 2022
I'm looking for a way to find out an unread count on page load, rather than listening for changes.
BenGale en Julio 21, 2022
Conversations SDK Chat Widget unreadCount
I can't see how to access the unread count for the live chat. It doesn't appear to be in the status call and nothing gets returned when I load the chat or open it. I need to be able to see if there are any unread messages when I load the widget Leer más
Responder Conversación
0 Me gusta
3 Respuestas
BenGale
Colaborador
Agosto 31, 2022
I'm looking for a way to find out an unread count on page load, rather than listening for changes.
BenGale en Julio 18, 2022
Slow Ticket Owner Notifications
It seems like Hubspot is taking 5+ minutes to notify via email/slack/in-app that someone has been assigned to a ticket. It's so long with the speed that we handle tickets that these notifications can be useless a lot of the time and wrong the rest w Leer más
Responder Conversación Notifications Tickets
1 Me gusta
4 Respuestas
BenGale
Colaborador
Julio 21, 2022
I've noticed if multuple get assinged to me in quick succession, over the course of a few minutes, the notifcations bundle together. Is this what...Leer más
Brandonbaker en Septiembre 17, 2018
Default "From" email on Ticket email function
We need the ability to have a default email "From" setting when replying in Conversations and Tickets. Currently: It defaults to the user's email and they need to select the drop down in the from line to change to the team email. They have t Leer más
Responder Idea Tickets
79 Me gusta
29 Respuestas
BenGale
Colaborador
Julio 21, 2022
It is genuinely bonkers that this has been a request for years and we still can't set the default email to send from in the inbox.
BenGale en Julio 20, 2022
Show Conversations in Ticket Preview
When you are on the ticket board and you click on a card, it opens the preview drawer to the left with details about the ticket. It would be useful if this also showed the open conversations as this is often where I need to be going. When you a Leer más
Responder Idea Conversations Tickets
0 Me gusta
0 Respuestas
BenGale en Julio 18, 2022
Slow Ticket Owner Notifications
It seems like Hubspot is taking 5+ minutes to notify via email/slack/in-app that someone has been assigned to a ticket. It's so long with the speed that we handle tickets that these notifications can be useless a lot of the time and wrong the rest w Leer más
Responder Conversación Notifications Tickets
1 Me gusta
4 Respuestas
BenGale
Colaborador
Julio 21, 2022
I've noticed if multuple get assinged to me in quick succession, over the course of a few minutes, the notifcations bundle together. Is this what...Leer más
Ver publicaciones más recientes
Guarda tu contenido favorito para acceder rápidamente a él.
Primeros Pasos
Siempre hay que empezar por algún lado, por ejemplo, podrías comenzar por contarnos un poco sobre tus intereses.
Preséntate

Siguiendo

Conectarte con tus colegas es una de las mejores formas de aprovechar al máximo tu experiencia. Puedes comenzar con alguna de estas personas:
Insignias de la Comunidad

Mis grupos

Únete a algún grupo y encuentra personas con tus mismos intereses. Explora nuestros favoritos e intenta
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.