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BZimmermann
Member | Diamond Partner
Member | Diamond Partner
Member since ‎Apr 11, 2022
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Benjamin Zimmermann

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BZimmermann on February 07, 2023
Availability management for tickets
Hello Community, This post serves as a question or idea. In Customer Service / ServiceHub, I want tickets (through a form submission or mailbox link) to be assigned to available employees only. However, in HubSpot you can only define a team read more
Reply Discussion How-To Service Tickets
0 upvote
1 Reply
BZimmermann on January 13, 2023
Upload Propertys as attachment not hyperlink (on contact level for example)
If you create a file upload property and use it in a form (as a contact property in a contact form), files are not saved as attachments, unlike in a ticket form, but as a link to the attachment. On the one hand, this is very confusing when ther read more
Reply Idea Contacts & Companies
2 upvotes
2 Replies
GEiselt on December 14, 2021
Update property prompts for custom object pipeline stages
Just like in the Deal object, it'd be great if we could have the option to prompt users to check or fill in specific properties when they move a record to a specified pipeline stage in custom object pipelines.
Reply Idea Custom Objects
33 upvotes
20 Replies
BZimmermann
Member | Diamond Partner
April 11, 2022
I don't understand why there are not the same features here as in a sales or ticket pipeline (automate and mandatory properties). I would be very gra...read more
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