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finaDevin
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Membre depuis ‎avr. 5, 2022
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cfleishman le Août 31, 2017
Cloning a Deal
Need to be able to clone an individual deal. This is helpful for recurring revenue organizations and building MRR. Please! Update from @JoeMayall : Due to a technical error on HubSpot’s end, this thread has an inflated upvote count. As of Lire la suite
Répondre Idée Deals
1823 Mentions J'aime
559 Réponses
finaDevin
Participant
Septembre 25, 2023
Right! This feature exists if processed through a workflow. How hard is it to add a new button on the Deal or Ticket? That's a ridiculous philosophy....Lire la suite
cfleishman le Août 31, 2017
Cloning a Deal
Need to be able to clone an individual deal. This is helpful for recurring revenue organizations and building MRR. Please! Update from @JoeMayall : Due to a technical error on HubSpot’s end, this thread has an inflated upvote count. As of Lire la suite
Répondre Idée Deals
1823 Mentions J'aime
559 Réponses
finaDevin
Participant
Septembre 25, 2023
Right! This feature exists if processed through a workflow. How hard is it to add a new button on the Deal or Ticket? That's a ridiculous philosophy....Lire la suite
crlab le Avril 22, 2020
clone Knowledge Base articles
You should be able to clone Knowledge Base articles like you can blogs and webpages
Répondre Idée Knowledge Base
139 Mentions J'aime
52 Réponses
finaDevin
Participant
Novembre 04, 2022
I was shocked to discover this isn't a feature already available. This would be so beneficial for many workflows.
tmcginnis le Février 10, 2020
Tickets from Forwarded Emails
We're having issues where a customer forwards us an email they recieved and it opens a new ticket for the original sender of the email, NOT the user who forwarded it. This has caused issues when they forward us notification emails from GoDaddy, Lire la suite
Répondre Idée Tickets
15 Mentions J'aime
11 Réponses
finaDevin
Participant
Octobre 17, 2022
Yes we've had a few awkward experiences with this as well. Ideally I'd like to see an option for this setting where we could set specific domains sup...Lire la suite
brunamartins le Septembre 22, 2020
Clone tickets
We need to have multiple teams collaborating on specific issues; for this to work, it would be essential to have a "clone ticket" feature and to be able to associate them, so both owners receive notifications.
Répondre Idée Tickets
100 Mentions J'aime
39 Réponses
finaDevin
Participant
Août 16, 2022
Another request for cloning support tickets. Users have have a habit of replying to an old email when a new issue arises and there's no easy way to s...Lire la suite
nc_3manfactory le Novembre 27, 2019
Add rich media like images to snippets
The snippets feature for quickly adding often used phrases and short-form copy within emails would really benefit from supporting rich media like images. This would mean regularly used screenshots, diagrams, or graphics could be added with accompany Lire la suite
Répondre Idée Snippets & Templates
153 Mentions J'aime
59 Réponses
finaDevin
Participant
Août 09, 2022
Yes, this would be extremely useful for setting up standard responses for Support tickets.
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