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finaDevin
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cfleishman en Agosto 31, 2017
Cloning a Deal
Need to be able to clone an individual deal. This is helpful for recurring revenue organizations and building MRR. Please! Update from @JoeMayall : Due to a technical error on HubSpot’s end, this thread has an inflated upvote count. As of Leer más
Responder Idea Deals
1822 Me gusta
559 Respuestas
finaDevin
Participante
Septiembre 25, 2023
Right! This feature exists if processed through a workflow. How hard is it to add a new button on the Deal or Ticket? That's a ridiculous philosophy....Leer más
cfleishman en Agosto 31, 2017
Cloning a Deal
Need to be able to clone an individual deal. This is helpful for recurring revenue organizations and building MRR. Please! Update from @JoeMayall : Due to a technical error on HubSpot’s end, this thread has an inflated upvote count. As of Leer más
Responder Idea Deals
1822 Me gusta
559 Respuestas
finaDevin
Participante
Septiembre 25, 2023
Right! This feature exists if processed through a workflow. How hard is it to add a new button on the Deal or Ticket? That's a ridiculous philosophy....Leer más
crlab en Abril 22, 2020
clone Knowledge Base articles
You should be able to clone Knowledge Base articles like you can blogs and webpages
Responder Idea Knowledge Base
139 Me gusta
52 Respuestas
finaDevin
Participante
Noviembre 04, 2022
I was shocked to discover this isn't a feature already available. This would be so beneficial for many workflows.
tmcginnis en Febrero 10, 2020
Tickets from Forwarded Emails
We're having issues where a customer forwards us an email they recieved and it opens a new ticket for the original sender of the email, NOT the user who forwarded it. This has caused issues when they forward us notification emails from GoDaddy, Leer más
Responder Idea Tickets
15 Me gusta
11 Respuestas
finaDevin
Participante
Octubre 17, 2022
Yes we've had a few awkward experiences with this as well. Ideally I'd like to see an option for this setting where we could set specific domains sup...Leer más
brunamartins en Septiembre 22, 2020
Clone tickets
We need to have multiple teams collaborating on specific issues; for this to work, it would be essential to have a "clone ticket" feature and to be able to associate them, so both owners receive notifications.
Responder Idea Tickets
100 Me gusta
39 Respuestas
finaDevin
Participante
Agosto 16, 2022
Another request for cloning support tickets. Users have have a habit of replying to an old email when a new issue arises and there's no easy way to s...Leer más
nc_3manfactory en Noviembre 27, 2019
Add rich media like images to snippets
The snippets feature for quickly adding often used phrases and short-form copy within emails would really benefit from supporting rich media like images. This would mean regularly used screenshots, diagrams, or graphics could be added with accompany Leer más
Responder Idea Snippets & Templates
152 Me gusta
59 Respuestas
finaDevin
Participante
Agosto 09, 2022
Yes, this would be extremely useful for setting up standard responses for Support tickets.
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