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jburns2
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Member since ‎Mar 31, 2022
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jessica burns

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Activity

NatHiggins on February 09, 2021
Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, read more
254 upvotes
75 Replies
Member
October 25, 2023
We agree that this continues to have a daily impact our workflow and should be a priority
NatHiggins on February 09, 2021
Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, read more
254 upvotes
75 Replies
Member
October 25, 2023
We agree that this continues to have a daily impact our workflow and should be a priority
song on May 18, 2021
please let us unassociate in bulk via import or workflows right now roughly 8% of my contacts have emails bounced globally - i'd like to unassociate them from their companies & deals so they don't come up in any reports, and our reps won't f read more
30 upvotes
8 Replies
Member
June 24, 2022
Please add the ability to unassociate in bulk. We accidentally added a number of contacts under a company, but now have to go through one-by-one to ...read more
ECMAdvisor on April 09, 2020
BEHAVIOR: The expected behavior for merging tickets creates a brand new ticket and all the data from two tickets are merged into the new ticket. Old ticket information is removed. PROBLEM: After the merge, users are no longer able to search f read more
28 upvotes
17 Replies
Member
March 31, 2022
this impacts our entire team please implement 😣
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