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JSorendino
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Member since ‎Mar 24, 2022
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Joe Sorendino

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JSorendino on May 10, 2024
Move Shared Views to the top of the menu in Help Desk
Since my Team and I work out of the Shared Views, it would be great if we could move that section to the top of the menu in the Help Desk so we don't have to constantly scroll down.
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JSorendino
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March 24, 2022
Reply to Time to Close and Time to First Reply Taking Business Hours into Account
This would be a super useful feature to have as being able to easily report on this information is vital to my current role. 🙂
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