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JJMacSnr
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Member since ‎Mar 22, 2022
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John Harley

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casaselpilar on January 23, 2023
Send email from ticket in mobile app
It is very important that what hubspot comments in the academy really has congruence: the app is an extension of the CRM... and how it can be an effective extension if you cannot send an email associated in the ticket chronology? That is an obvious read more
Reply Idea Tickets
3 upvotes
2 Replies
JJMacSnr
Member
March 08, 2023
Why not add the associated conversations in the Ticket Associations. Then at least the user can naviagte to where the email chains are managed &...read more
Herschel on May 09, 2019
Assign Ticket Owner to Associated Conversation
Issue: Tickets Owner and associated Conversation Assignee are not linked. Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate t read more
Reply Idea Conversations HubSpot Support Tickets
169 upvotes
60 Replies
JJMacSnr
Member
October 27, 2022
Update please Hubspot! This is urgently needed.
SamuelBanks on March 02, 2022
Associate Line Items to Tickets
Hey HubSpot We are strong advocates of the Products/Line Items feature in HubSpot and offers great context behind deals. What we're finding with clients and ourselves alike, is the functionality request to be able to associate Products to Tickets read more
Reply Idea Products and Quotes Tickets
70 upvotes
23 Replies
JJMacSnr
Member
June 01, 2022
Thirded!! Having the ability to link Line Items to Tickets & Custom Objects would add a whole new dimension of functionality out of the box. ...read more
Spitfire33 on February 10, 2022
Ability to associate deal with custom objects in the "Create deal" form
It would save our team time and mistakes if the "Create deal" form allowed us to associate deals with our custom objects, alongside the standard company and contact objects shown below.
Reply Idea Custom Objects Deals
34 upvotes
9 Replies
JJMacSnr
Member
June 01, 2022
We need acces to Line item functionality and can only get that through Deals so the ability to add associations (to Custom Objects) to the Create Dea...read more
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