I feel it would be helpful and efficient to be able to quickly access and edit associations on activities in the feed without having to expand the activity box. Right now if you associated a contact of company on an activity (email, call, etc.) read more

Sometimes when you create a ticket from a Customer or Deal, all associated Activity will link to the ticket. If this is done by accident, you can easily spend a while trying to unlink every Note, Email, Call, Task, and Meeting on the ticket. This is read more

Being able to simply select the product(s)/services within the mobile app and send the quote (lower price tag stuff only like a few service days or a smaller quantity of a certain product eg for a POC) to your customer right while you are in the sco read more

It is very important that what hubspot comments in the academy really has congruence: the app is an extension of the CRM... and how it can be an effective extension if you cannot send an email associated in the ticket chronology? That is an obvious read more

Issue: Tickets Owner and associated Conversation Assignee are not linked. Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate t read more

Hey HubSpot We are strong advocates of the Products/Line Items feature in HubSpot and offers great context behind deals. What we're finding with clients and ourselves alike, is the functionality request to be able to associate Products to Tickets read more