chelseyvc

JavaScript must be installed and enabled to use these boards. Your browser appears to have JavaScript disabled or does not support JavaScript. Please refer to your browser's help file to determine how to enable JavaScript.

Member

Member since

Message

solutions
0
Replies
0
Upvotes Given
19
Upvotes Received
14
Ideas
3

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

Friends list is empty

Chelsey Dennis

This user hasn't created a bio yet. Edit your own profile here!

Activity

chelseyvc on April 19, 2023

Last modified property error/bug

In a contact's property history, Last Modified Date is being combined with Time last seen and/or other web analytics values. It's inaccurate to combine these because it appears that the contact has been Modified when in reality, only their page view read more

Reply Idea Analytics Tools Contacts & Companies

2 upvotes

0 Reply

chelseyvc

Member

April 06, 2023

Reply to Conditional Ticket forms

The capability to reorder these would be ideal, but also, there is a disconnect between the way logic-based ticket fields display in the editor vs. h...read more

chelseyvc

Member

April 05, 2023

Reply to Closed Chat Notification

Adding a "close chat" to the chat tool is very important. Having no way to close the chat, especially from the side of the user who is chatting in, a...read more

chelseyvc on March 22, 2023

Knowledge Base Hubspot user permissions

😥 Currently, there is no option to set Knowledge Base article audience access to only allow permissions for logged in Hubspot users. For example, if I select Private access, the user (even myself) has to be added to a list, then must accept grant read more

Reply Idea Knowledge Base

5 upvotes

1 Reply

chelseyvc

Member

March 21, 2023

Reply to Filter KB articles by date modified and improve search in Service Hub

Along with displaying the article date to the end user, phrase searching in particular, and any other improvements to the search feature, would move ...read more

chelseyvc on February 09, 2023

Knowledge base import/properties lacks functionality

It looks like this used to be a Hubspot Knowledge Base feature, but now Zendesk (and any other unsupported knowledge base sources) are no longer supported as a smart copy option, so CSV upload is required. When importing Knowledge Base articles read more

Reply Idea Knowledge Base

7 upvotes

1 Reply

View latest posts