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SCruz11
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Member since ‎Mar 3, 2022
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Shannon Cruz

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SCruz11 on March 05, 2024
Feedback not loading under article insights
Are others experiencing difficulties with their article feedback loading? The message displays "Please try again in a minute," but the problem has persisted since last Friday, spanning three business days. I'm curious to know if this is a known issu read more
Reply Discussion Analytics Tools Enterprise Feedback Surveys Knowledge Base
1 upvote
1 Reply
Solved
SCruz11 on March 01, 2024
Looking to export article insights
I'd like to build a report on specific articles to include insights from the article pages. Is there a way to export information such as article views and feedback for a specific period?
Reply Discussion Analytics Tools Enterprise Knowledge Base
0 upvote
3 Replies
SCruz11
Participant
March 01, 2024
Thank you for the solution. I would love it if this was added as a feature in the product.
Solved
SCruz11 on March 01, 2024
Looking to export article insights
I'd like to build a report on specific articles to include insights from the article pages. Is there a way to export information such as article views and feedback for a specific period?
Reply Discussion Analytics Tools Enterprise Knowledge Base
0 upvote
3 Replies
SCruz11
Participant
March 01, 2024
Thank you for the solution. I would love it if this was added as a feature in the product.
Solved
SCruz11 on October 25, 2023
Auto-Expand to Show All Articles
Is there any way to have a user land on a section in our Help Center and see all articles in the given section? Our support team is afraid some customers won’t notice that 'See more' is a clickable word and that there are more articles folded away. read more
Reply Discussion Enterprise
1 upvote
5 Replies
SCruz11
Participant
October 25, 2023
Hi Eli, That would be great! I have other questions about HubSpot's functionalities, so it would be great to finally be in front of someone to as...read more
Solved
SCruz11 on October 25, 2023
Auto-Expand to Show All Articles
Is there any way to have a user land on a section in our Help Center and see all articles in the given section? Our support team is afraid some customers won’t notice that 'See more' is a clickable word and that there are more articles folded away. read more
Reply Discussion Enterprise
1 upvote
5 Replies
SCruz11
Participant
October 25, 2023
Hi Eli, That would be great! I have other questions about HubSpot's functionalities, so it would be great to finally be in front of someone to as...read more
Solved
SCruz11 on October 25, 2023
Auto-Expand to Show All Articles
Is there any way to have a user land on a section in our Help Center and see all articles in the given section? Our support team is afraid some customers won’t notice that 'See more' is a clickable word and that there are more articles folded away. read more
Reply Discussion Enterprise
1 upvote
5 Replies
SCruz11
Participant
October 25, 2023
Hi Eli, That would be great! I have other questions about HubSpot's functionalities, so it would be great to finally be in front of someone to as...read more
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