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FJSchafer
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Membre depuis ‎févr. 23, 2022
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  • Solutions
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  • Mentions J'aime ajoutées
    7
  • Mentions J'aime obtenues
    7
  • Idées
    2

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Franz J. Schäfer

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Activité

Lang le Septembre 28, 2020
Mention Filter
Hello! It would be great if there is a way to filter any @ (mentions) that you get the way you can see tasks that are in your name. Currently anything that I get mentioned in, I just have to save the email notification it sends me so I don't for Lire la suite
Répondre Idée Account Settings
18 Mentions J'aime
7 Réponses
FJSchafer
Participant
Avril 13, 2024
Yes, I find the narrow Notification panel challenging to navigate. I do get all my Mentions in Teams and Outlook, but it would be nice to see Mentio...Lire la suite
EBauer le Septembre 14, 2022
Attachments are practically unusable (unsearchable)
If a company wants to use HubSpot as its system of record for CRM it needs to have the ability to be the repository of all documents related to its customers. Contracts, NDAs, MOUs, SOWs, etc. etc. etc. As it exists now, HubSpot's "attachment" Lire la suite
Répondre Idée Contacts & Companies Deals File Manager
23 Mentions J'aime
7 Réponses
FJSchafer
Participant
Octobre 25, 2022
As a technical support agent using Service Hub, being able to sort and search for uploaded log files would be helpful. For supported file types, a pr...Lire la suite
TWL le Avril 26, 2022
Pop-up Alerts Needed in Tickets and Company Objects
Who : Service Hub - Support tickets What is the goal? : To be alerted of important information before proceeding with a service. Added Value: Alert stakeholders of busniess critical infomation The Idea: We need warning messages Lire la suite
Répondre Idée Activity Feed Contacts & Companies Tickets User Notifications
40 Mentions J'aime
14 Réponses
FJSchafer
Participant
Août 22, 2022
This would be so helpful to see client-specific messages on Hubspot Tickets. We could then act on pertinent information during the call.
FJSchafer le Mai 24, 2022
Notifications Pane - Quick Action Buttons and Option for Grid View List.
I may have 20-30 Notifications to process in the Notification center, then mark as read or archive. As I navigate through the notifications, it would be nice if: 1. The selection buttons were replaced by Quick Action Buttons labeled "MARK READ" Lire la suite
Répondre Idée Tickets
4 Mentions J'aime
1 Réponse
Résolues
FJSchafer le Avril 08, 2022
Service Hub -Pin a Ticket
As I am working through tickets in the Tickets and List View, I would like to pin tickets of importance to the top or side of the window, so I can return to them. Browser Bookmarks & History do not work well for this because they are managed Lire la suite
Répondre Discussion Tickets
0 Mention J'aime
1 Réponse
FJSchafer
Participant
Avril 08, 2022
I posted this, a new idea here: https://community.hubspot.com/t5/HubSpot-Ideas/Service-Hub-Pin-a-Ticket/idi-p/611241#M109153
FJSchafer le Avril 08, 2022
Service Hub -Pin a Ticket
As I am working through tickets in the Tickets and List View, I would like to pin tickets of importance to the top or side of the window, so I can return to them. Browser Bookmarks & History do not work well for this because they are managed ex Lire la suite
Répondre Idée Tasks Tickets
3 Mentions J'aime
2 Réponses
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