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MPasanen
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Augustus en Septiembre 28, 2021
Display order of associated objects in deal view right-hand panel
Is there a way to control the display order of objects associated to a deal in the deal view right-hand panel? For example, when a deal has multiple contacts associated, it appears that the contacts are randomly ordered in the view. We have als Leer más
Responder Conversación CRM Custom Objects Deals Enterprise
1 Me gusta
7 Respuestas
MPasanen
Participante
Septiembre 29, 2022
This would be very much appreciated! One of my Companies ahve 59 deals, but only 1 in commit - this one still ends up in the buttom
rmitchell1 en Febrero 25, 2020
Calculate Cost Per Unit as a Percentage (and/or) Adding Commissions on Products
How come we can't add "cost per unit" as a percentage of price, like we can for discounts? This seems like something that is pretty basic and we've been disappointed that this hasn't been added yet. For companies that sell based on a margin, like in Leer más
Responder Idea Products & Quotes
54 Me gusta
18 Respuestas
MPasanen
Participante
Julio 15, 2022
Would be great to implement this! This would help us manage yearly price increase/upcounts
James-Preseem en Agosto 19, 2020
Prevent previously closed tickets from reopening.
I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate Leer más
Responder Idea Conversations Reporting Tickets
212 Me gusta
64 Respuestas
MPasanen
Participante
Junio 08, 2022
I think this would be a great improvement! We are currently using tikcet pipelines for: support, onboarding and training. We do not want the Tick...Leer más
aaronepperson en May 28, 2019
Auto assigning tickets on the first reply
Auto assigning tickets on the first reply A good feature would be to have tickets auto-assign itself to the first person(Support Agent) to reply to the email in that ticket and a widget on the ticket that shows who's looking at it in real ti Leer más
Responder Idea Tickets
99 Me gusta
33 Respuestas
MPasanen
Participante
May 18, 2022
I think it would be a great idea set to set Ticket Owners based on email responders!
aaronepperson en May 28, 2019
Auto assigning tickets on the first reply
Auto assigning tickets on the first reply A good feature would be to have tickets auto-assign itself to the first person(Support Agent) to reply to the email in that ticket and a widget on the ticket that shows who's looking at it in real ti Leer más
Responder Idea Tickets
99 Me gusta
33 Respuestas
MPasanen
Participante
May 18, 2022
I think it would be a great idea set to set Ticket Owners based on email responders!
Snaedis en Septiembre 07, 2020
More flexible knowledge base design and layout, including custom HTML/CSS
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm Leer más
Responder Idea Knowledge Base layout styling Template Design Templates
1006 Me gusta
196 Respuestas
MPasanen
Participante
Febrero 15, 2022
Editing the CMS for Knowledge base in Hubspot is very important - kind of useless when it's not editable and customizable
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