Is there a way to control the display order of objects associated to a deal in the deal view right-hand panel? For example, when a deal has multiple contacts associated, it appears that the contacts are randomly ordered in the view. We have als read more

How come we can't add "cost per unit" as a percentage of price, like we can for discounts? This seems like something that is pretty basic and we've been disappointed that this hasn't been added yet. For companies that sell based on a margin, like in read more

I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate read more

Auto assigning tickets on the first reply A good feature would be to have tickets auto-assign itself to the first person(Support Agent) to reply to the email in that ticket and a widget on the ticket that shows who's looking at it in real ti read more

Auto assigning tickets on the first reply A good feature would be to have tickets auto-assign itself to the first person(Support Agent) to reply to the email in that ticket and a widget on the ticket that shows who's looking at it in real ti read more

There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm read more