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MPasanen
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Member since ‎Feb 15, 2022
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Matilda Bergman

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Activity

Solved
Augustus on September 28, 2021
Is there a way to control the display order of objects associated to a deal in the deal view right-hand panel? For example, when a deal has multiple contacts associated, it appears that the contacts are randomly ordered in the view. We have als read more
Participant
September 29, 2022
This would be very much appreciated! One of my Companies ahve 59 deals, but only 1 in commit - this one still ends up in the buttom
rmitchell1 on February 25, 2020
How come we can't add "cost per unit" as a percentage of price, like we can for discounts? This seems like something that is pretty basic and we've been disappointed that this hasn't been added yet. For companies that sell based on a margin, like in read more
54 upvotes
18 Replies
Participant
July 15, 2022
Would be great to implement this! This would help us manage yearly price increase/upcounts
James-Preseem on August 19, 2020
I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate read more
212 upvotes
64 Replies
Participant
June 08, 2022
I think this would be a great improvement! We are currently using tikcet pipelines for: support, onboarding and training. We do not want the Tick...read more
aaronepperson on May 28, 2019
Auto assigning tickets on the first reply A good feature would be to have tickets auto-assign itself to the first person(Support Agent) to reply to the email in that ticket and a widget on the ticket that shows who's looking at it in real ti read more
99 upvotes
33 Replies
Participant
May 18, 2022
I think it would be a great idea set to set Ticket Owners based on email responders!
aaronepperson on May 28, 2019
Auto assigning tickets on the first reply A good feature would be to have tickets auto-assign itself to the first person(Support Agent) to reply to the email in that ticket and a widget on the ticket that shows who's looking at it in real ti read more
99 upvotes
33 Replies
Participant
May 18, 2022
I think it would be a great idea set to set Ticket Owners based on email responders!
Snaedis on September 07, 2020
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm read more
Participant
February 15, 2022
Editing the CMS for Knowledge base in Hubspot is very important - kind of useless when it's not editable and customizable
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