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cjr5
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Member since ‎Feb 11, 2022
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Cam Renny-Smith

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Activity

williamwright on February 21, 2020
Issue Tagging on Conversations
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
Reply Idea Conversations
222 upvotes
65 Replies
cjr5
Member
March 01, 2023
I very much agree - we need this too!
umbck on January 10, 2019
Sending Sequences from a shared inbox
My team and I would like to be able to send email sequences to perspective clients from our shared email to keep everything in one place and have everything easily accessbile.
Reply Idea Conversations Sales Reporting
203 upvotes
86 Replies
cjr5
Member
March 01, 2023
+1 yes please, this is a much needed feature!
DavidMFT on November 10, 2017
CC in Sequences
Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. We get many many enquiries, the conversion rate is very low. The first email is a response to their enquiry. I have setu read more
Reply Idea Sequences
527 upvotes
216 Replies
cjr5
Member
March 01, 2022
Yes please - it's very limiting without it
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