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NVasquez25
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Member since ‎Feb 8, 2022
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NVasquez25 on April 21, 2022
Ability to add a Note under a Contact that appears in the Inbox
Currently there is no way for the Notes field under a Contact to show up in the sidebar of Conversations which is very hard for us to provide good, personalized customer service when a customer contacts us because we can't quickly see the notes unde read more
Reply Idea Conversations
0 upvote
0 Reply
Aqdot on January 06, 2021
Ungroup email threads in activity feeds
Hi All the emails in our contacts' activity feeds are grouped into threads. As a result, the activity feed displays the same email many many times, making it very difficult to read through all the emails in a contact's activity feed. We need the op read more
Reply Idea Activity Feed
2 upvotes
1 Reply
NVasquez25
Member
February 09, 2022
Could not agree more!!! It is very hard to naviagate a customer's history and the email being repeated over and over is a nuisance / doesn't make sen...read more
Johannes1991 on August 07, 2019
Ability to turn on / off the "Press Enter to Send Message" function in Chat.
It would be great to have the option, as you do in Linkedin, to toggle this on / off per user. Sometimes it is easy to accidentally press Enter or want to start a new line and instead you send a chat message.
Reply Idea HubSpot Support
44 upvotes
16 Replies
NVasquez25
Member
February 08, 2022
Completley agree. Our Support team has a lot of issues with this and messages get sent accidentally. There should be a SEND button rather than the de...read more
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