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NChamberlain
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Member since ‎Feb 4, 2022
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Nathan Chamberlain

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Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
260 upvotes
82 Replies
NChamberlain
Member
March 18, 2022
Here's what I did, and it works: I created a property with a radio-select field. Then I created 2 main workflows and an optional Holiday workflow. 1....read more
Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
260 upvotes
82 Replies
NChamberlain
Member
March 18, 2022
Here's what I did, and it works: I created a property with a radio-select field. Then I created 2 main workflows and an optional Holiday workflow. 1....read more
DerrickCameron on June 22, 2020
Add team signature when sending from shared email outside of Conversations
At present, if you reply by email to a Ticket from the Ticket page, using the Shared Team Email address, HubSpot does not add the Team Signature. However, it does add the Team Signature if you respond to a Ticket from within the Conversation I read more
Reply Idea Connected Email
154 upvotes
74 Replies
NChamberlain
Member
February 15, 2022
I couldn't agree more that this is a must-have. We're trying to unify our brand voice through automation tools but we can't automatically keep our si...read more
Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
260 upvotes
82 Replies
NChamberlain
Member
March 18, 2022
Here's what I did, and it works: I created a property with a radio-select field. Then I created 2 main workflows and an optional Holiday workflow. 1....read more
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