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tilly
HubSpot-Produktteam
HubSpot-Produktteam
Mitglied seit ‎Jan 27, 2017
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Tilly Barnett

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romi on Juli 20, 2022
Add regions to languages
Ability to add regions as well as languages to the Knowledge Base, i.e. Australia, UK, NZ, etc
Antworten Idee Knowledge Base
57 Likes
27 Antworten
tilly
HubSpot-Produktteam
November 15, 2023
Hi all! I've consolidated a handful of related ideas about an expanded list of supported languages for multi-language knowledge articles. Please cont...Beitrag ansehen
Brycelbrewer on März 20, 2020
Knowledge Base Article - Multiple Categories
It would be very useful to have the same article appear in different categories. I'm sure several use cases exist and many (if not most) users would find benefit from this. I have two simple use cases that we would benefit from but I'm sure that t Beitrag ansehen
Antworten Idee Knowledge Base
178 Likes
60 Antworten
tilly
HubSpot-Produktteam
September 14, 2023
Hi @AjayPatel24 ! Thank you for the tag 😀 The feedback on categories is absolutely on our radar, appreciate the follow-up, always helpful to know...Beitrag ansehen
Brycelbrewer on März 20, 2020
Knowledge Base Article - Multiple Categories
It would be very useful to have the same article appear in different categories. I'm sure several use cases exist and many (if not most) users would find benefit from this. I have two simple use cases that we would benefit from but I'm sure that t Beitrag ansehen
Antworten Idee Knowledge Base
178 Likes
60 Antworten
tilly
HubSpot-Produktteam
September 14, 2023
Hi @AjayPatel24 ! Thank you for the tag 😀 The feedback on categories is absolutely on our radar, appreciate the follow-up, always helpful to know...Beitrag ansehen
Brandonbaker on September 17, 2018
Multiple Knowledge Bases
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) Beitrag ansehen
Antworten Idee Knowledge Base
764 Likes
214 Antworten
tilly
HubSpot-Produktteam
April 21, 2023
Thank you so much for all of your feedback on this idea. It is now possible for all Service Hub Enterprise accounts to host multiple knowledge...Beitrag ansehen
Snaedis on September 07, 2020
More flexible knowledge base design and layout, including custom HTML/CSS
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm Beitrag ansehen
Antworten Idee Knowledge Base layout styling Template Design Templates
1004 Likes
196 Antworten
tilly
HubSpot-Produktteam
März 31, 2023
Hi all! I want to thank everyone for continuing to comment on this idea. We have read every comment, and the details shared here have all been so, so...Beitrag ansehen
Brandonbaker on September 17, 2018
Multiple Knowledge Bases
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) Beitrag ansehen
Antworten Idee Knowledge Base
764 Likes
214 Antworten
tilly
HubSpot-Produktteam
April 21, 2023
Thank you so much for all of your feedback on this idea. It is now possible for all Service Hub Enterprise accounts to host multiple knowledge...Beitrag ansehen
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