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nattu
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Member since ‎Jan 25, 2022
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Nattudurai Nachimuthu

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Activity

NatHiggins on February 09, 2021
Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, read more
265 upvotes
78 Replies
Member
July 08, 2023
This feature is very helpful for our needs and saves time for our CS team
NatHiggins on February 09, 2021
Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, read more
265 upvotes
78 Replies
Member
July 08, 2023
This feature is very helpful for our needs and saves time for our CS team
TMcAllister on February 11, 2022
My customer success team likes to use colors like green, yellow, and red to indicate the health of an account. It would be helpful if we could create properties that allow us to use colors as the label so we can see which accounts are in good health read more
48 upvotes
16 Replies
Member
April 21, 2022
We do need this feature to track health status of customers within a pipeline/tickets. We tried to use "Ticket Priority" field which has color codin...read more
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