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NAthanaa
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Member since ‎Jan 18, 2022
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Nathan Apter

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NAthanaa on January 17, 2022
When someone chats with us, it opens an a conversation in the inbox. If the person asked a question, then once the question is answered we mark the conversation as closed so that it moves out of the inbox. Often, the customer will reply later with a read more
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Community Manager
May 10, 2022 06:05
Thank you, @ADzapo ! You too 🙂 I'll add your idea here so other community members can upvote it as well: https://community.hubspot.com/t5/Hub...read more
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