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Michelle Gan

Customer Support Specialist


NataliaTorres on October 15, 2019
When I am looking tasks I can filter by state, title, type, date and the owner of the task but I can´t filter by the contact or deal thats is associated with the task and it`s makes difficult the work of my team, because we need to know if a contact read more
58 Replies
HubSpot Employee
February 27, 2024
Commenting on behalf of a customer - it would be useful to be able to filter tasks by other contact properties or Lead stages
YKunkel on June 23, 2022
We often need to reuse text in our knowledge base articles. The snippet is not for code - the snippet might have text, graphics, links, tables, etc just like regular article content . The obvious benefit is that if something is changed in read more
2 Replies
HubSpot Employee
January 30, 2024
Upvoting on behalf of a customer - they shared that zendesk has such a feature called "content blocks" and could be inserted intot he article.
AWillems on September 26, 2023
When we sync our company data from NetSuite to HubSpot many of the records will go into the list of error's as the company name is not unique. We would like to be able to select like in a sql database the unique parameters, so we can select company read more
1 upvote
1 Reply
HubSpot Employee
December 12, 2023
Upvoting and commenting on behalf of a customer with a similar request but for Intercom!
Oleg_Dubskiy on May 02, 2023
Unfortunately, HubSpot doesn't let you auto-subscribe contacts to WhatsApp communications. You have no direct access to the subscription type in workflows and you don't even see the subscription in the settings. The option you have is to go in read more
HubSpot Employee
September 18, 2023
Commenting on behalf of a customer! +1
MGan on July 14, 2023
Creating on behalf of a customer: Currently, after a quote has been paid the downloaded quote is not updated to reflect the "Paid" status. This contrasts the information stated on the Quote Details page HubSpot and quote link which can be confusi read more
MGan on May 16, 2023
Submitting on behalf of a customer: Requesting for the ability to set up a buffer period on proposed meeting times? Like if it gets to 24 hours within the proposed time, the time is no longer available to book. This can be done on a sch read more
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