This feels like a pretty standard tool for managing chat availability that isn't in place yet. Not having it makes it difficult for global teams to e...read more
Task statuses are so nuanced that only being able to change them via automation or API is useless. There is not going to be a triggerable action take...read more
I don't have words to express how disappointing it is that this feature is not supported since these are extremely vital and foundational metrics th...read more
Yes! I would LOVE to see report-level calculations! Where I can take one column, multiplied by the next, and receive a percentage in the report with...read more