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AKass
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Member since ‎Jan 17, 2022
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Andrew Kass

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AKass on May 30, 2024
Knowledgebase article tag report
It would be very useful to be able to generate or see in Insights a report on the tags associated with each published article. This is especially true since we cannot otherwise see or edit the tag list.
Reply Idea Knowledge Base
0 upvote
0 Reply
DannyH on August 18, 2020
An option to delete tags from the knowledge base
Once a tag is created in the Knowledge Base it can't be deleted. So misspelled or out of date tags can still be used by the article creators. It doesn't affect the visitor/viewer of the articles, but keeping things clean and organized is a must in t read more
Reply Idea Knowledge Base tags
50 upvotes
24 Replies
AKass
Member
May 30, 2024
Another clearly defined and rational user request that continues to be ignored. We cannot even examine the whole list. Ridiculous.
danny2327 on March 15, 2022
Related Articles list customization
The related articles section is a great feature, but sometimes due to the nature of the subject, the articles suggested are totally unrelated, and cause confusion. It would be very helpful to be able to edit the list of suggested related articles. read more
Reply Idea Knowledge Base
5 upvotes
5 Replies
AKass
Member
March 07, 2024
Re Sscmid's comment from 1.25 years ago - you can completely disable Related Articles in Knowledgebase Settings, that's the only modification availab...read more
danny2327 on March 15, 2022
Related Articles list customization
The related articles section is a great feature, but sometimes due to the nature of the subject, the articles suggested are totally unrelated, and cause confusion. It would be very helpful to be able to edit the list of suggested related articles. read more
Reply Idea Knowledge Base
5 upvotes
5 Replies
AKass
Member
March 07, 2024
Re Sscmid's comment from 1.25 years ago - you can completely disable Related Articles in Knowledgebase Settings, that's the only modification availab...read more
claw on December 02, 2018
Exporting Knowledge Base articles
It will be nice if there's an option to export KB articles 🙂 As we do have the option to do so in website pages, landing pages and blogs.
Reply Idea Knowledge Base
213 upvotes
60 Replies
AKass
Member
October 16, 2023
Generating PDF Knowledgebase exports does not appear to be a priority for HubSpot. It is a high priority for many of us, which should tell HubSpot so...read more
AKass on March 17, 2023
Keywords for Search scrambled
I've noticed over about the past week that when I enter Keywords for Search to our Knowledgebase articles, I'm seeing an abbreviated and unorganized list of my keywords with repeated prompts to Load More. There is no order to how terms are presented read more
Reply Discussion Knowledge Base
0 upvote
1 Reply
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