Hi Christopher, I have a similar issue. I want the chatbox to wait for a question and find the best KB article, but I want it to only show articles f...read more
Hi Karsten, This solution only works if there are fewer than 20 survey questions. How do I do this with more questions? I've built a report, and...read more
An increased limit would be appreciated. I'm trying to report on survey responses in a way that displays contact information (i.e. company name), rat...read more
Hi PamCotton, I've read through the knowledge base article and my Sheets doc follows the guidelines (I own the doc, all headers are labelled, no gaps...read more
Just as in the title. The HubSpot workflow is finding the right Google Sheets spreadsheet, and recognises the heading of the first column, so I'm able to map the right property, but it doesn't recognise the other headers. Screen shot here