After briefly playing around with the open beta Help Desk funcationality, I wanted to submit an idea for a use case that neither the current Inbox nor the new Help Desk seem to work with. Currently all of our internal communication that happens Leia mais
Dear HubSpot, We love the new client portal, but we can't use it because it is not multilingual, we need the possibility to have an English and French version. As I know you are always working to make your platform optimal, I am sure you will add Leia mais
Hey team, it would be great if in the Helpdesk Beta, we could choose the type of view we want as the default view.
Currently it shows all unassigned and all open, which might not be too helpful for users who want to instantly get a sensing of Leia mais
Agreed, it would be immensely helpful to choose at least which pipeline or tickets belonging to a specific HubSpot team should be shown in the Helpde...Leia mais
Hi,
I would like to request a feature for a multi-step form to be created within 1 Hubspot Lead form, without the need to create multiple forms and redirect via the submission button. The current way is very tedious.
I'm looking at a s Leia mais
Hallo Hanta, ich versuche gerade für einen Kunden Usercentrics auf den HubSpot Seiten zu implementieren. Leider blockt Usercentrics die Cookies ohne Consent nicht. Ich habe es bei euch ausprobiert und auch auf den https://blog.medialis.one Seiten Leia mais
It would be really useful to be able to set GDPR options per business unit on HubSpot. Currently, you are only allowed one per portal. However, when setting up forms especi, all businesses are restricted to using the same copy, therefore company nam Leia mais
It would be great to have the functionality to create deals from playbooks. Meaning, a sales rep fills out a playbook collecting deal properties (so Sales Hub Enterprise level needed) although no deal currently exists and after filling out the playb Leia mais
//
//
//
//
//
(function($) {
//START END-USER CONFIGURATION
//------------------------------
//selectors for hover card triggers
var allHoverCardTriggers = '.author-name-link,.friend-list .friend a,.username a,.avatar,.user-avatar,.author-img, .authors a, .messageauthorusername a, a.lia-user-name-link, .js-latest-post-by-from a, .user-online-list li a, a.UserAvatar, .customUsersOnline a, #authors a,.dashboard-followers a.user-name, .dashboard-following a.user-name,.author-login-wrapper a, .hb-leaderboard a, .author-img-floated';
// Forward calling page's URL params to endpoint URL as well, helps with testing!
var params = (new URL(location.href)).searchParams;
var userApiUrl = '/plugins/custom/hubspot/hubspot/hovercardendpoint?' + ((params.set('user_id', '') == []._) && params.toString());
if($('.hover-card-container').length<1){
$('body').append('');
}
var cardWrapper = $('.hover-card-container');
var error = false;
var thisUserID = '';
var thisUserLogin = '';
var userLink ='';
var cardTimer;
var leaveTimer;
function mouseenter(Elem) {
var thisEl = Elem;
cardTimer = setTimeout(function(){
var docWidth = $(document).width();
var rightSide = false;
var userLink = thisEl.attr('href');
if($('.ViewProfilePage').length && $('img.lia-user-avatar-profile',thisEl).length){thisUserID = '308597';}
else if(thisEl.attr('href')=='#' || thisEl.attr('href')=='' || !userLink.match('viewprofilepage')){
return false;}
else{
var thisLen = (userLink).split('/');
thisUserID = (thisLen)[thisLen.length-1];
}
var thisCard = $('.profileCard[data-user='+thisUserID+']',cardWrapper);
var cardId = 'userProfileCard-'+ thisUserID;
var addAttr = thisEl.attr('aria-describedby',cardId);
var thisElTopOffset = Math.round(thisEl.offset().top+(thisEl.height()/2)+30);
var thisElbottomoffset = "auto";
var className = "";
var winHeight = $(window).height();
var elOffset = thisEl.offset();
var scrollTop = $(window).scrollTop();
var elementOffset = thisEl.offset().top;
var distanceTop = (elementOffset - scrollTop);
var distanceBottom = (winHeight + scrollTop) - (elOffset.top + thisEl.outerHeight(true));
var distanceLeft = Math.round(thisEl.offset().left);
var bodyHight = $('body').height();
var topParam = '';
var bottomparam = '';
var position = '';
var className = 'topArrow';
cardId
if(distanceBottom < 300 ){
if(distanceLeft < 59){
thisCard.removeClass('bottomArrow');
var className = 'leftArrow';
var distanceLeft = (distanceLeft)+(39);
var thisElTopOffset = (thisElTopOffset)-(150);
}else{
var thisElTopOffset = (thisElTopOffset)-(301); var className = 'bottomArrow'; thisCard.removeClass('topArrow');
thisCard.removeClass('leftArrow');
var distanceLeft = (distanceLeft)-(45);
}
}
else{
if(distanceLeft < 59){
thisCard.removeClass('topArrow');
var className = 'leftArrow';
var distanceLeft = (distanceLeft)+(39);
var thisElTopOffset = (thisElTopOffset)-(150);
}else{
thisCard.removeClass('leftArrow');
thisCard.removeClass('bottomArrow').addClass('topArrow');
var distanceLeft = (distanceLeft)-(45);
}
}
if(thisCard.length && $('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length<1){
$('.profileCard',cardWrapper).hide();
thisCard.addClass(className);
rightSide?thisCard.addClass('rightArrow'):thisCard.removeClass('rightArrow');
thisCard.delay(0).css({'top':(thisElTopOffset),'left':distanceLeft,'bottom':thisElbottomoffset}).fadeIn();
} else {
var ajaxReturn = '';
//just in case
thisCard.remove();
//hover card wrapper markup
var rightArrowClass = rightSide?'rightArrow':'';
if(thisElTopOffset != "auto"){
topParam = 'px';
}
if(thisElbottomoffset != "auto"){
bottomparam = 'px';
}
var profileCardHtml = '';
$.when(
//get the background
$.ajax({
type: 'GET',
url: userApiUrl+thisUserID,
dataType: 'html',
success: function(data) {
$('.profileCard',cardWrapper).hide();
ajaxReturn = data;
}
})
)
.done(function(){
cardWrapper.append(profileCardHtml);
$('.profileCard[data-user='+thisUserID+']',cardWrapper).eq(0).empty().html(ajaxReturn);
if($('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length){
$('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).parents('div.profileCard').remove();
}
})
.fail(function(){
//uh oh - bail out!
$('.profileCard',cardWrapper).hide();
});
}
}, 360);
}
function mouseleave(e) {
clearTimeout(cardTimer);
// glowingblue: When the user leaves the hovercard trigger, wait because the leaving could be
// to interact with the hovercard, if we don't wait it will just disappear...because
// we left the trigger, right...so we'll have another handler that check if the mouse is
// over the hovercard and if so clears this timer, so the card doesn't close here
leaveTimer = setTimeout(function() {
if ($('.profileCard[data-user="'+thisUserID+'"]',cardWrapper).length) {
$('.profileCard[data-user="'+thisUserID+'"]',cardWrapper).fadeOut('fast');
} else {
$(".profileCard").fadeOut('fast');
}
}, 2400);
}
$(document).on("mouseenter focusin", allHoverCardTriggers, function(event) {
if(!($(this).parents().hasClass('custom-header'))&& !($(this).parents().hasClass('green-wrap'))){
(leaveTimer !== []._) && clearTimeout(leaveTimer);
mouseenter($(this));
event.stopPropagation();
}
});
$(document).on("mouseleave focusout", allHoverCardTriggers, function(event) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
mouseleave(event);
event.stopPropagation();
});
// glowingblue: Add handlers for when the users interacts with the hovercard, no closing!
$('.hover-card-container').on('mouseenter', function(e) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
});
$('.hover-card-container').on('mouseleave', function(e) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
if ( $(e.target).is('.profileCard[style*="block"]') ) {
leaveTimer = setTimeout(function() {
$(e.target).fadeOut('fast');
}, 2400);
}
});
// glowingblue: add one global root level click handler to also close any visible hovercards
// if the user taps/clicks outside the hovercard
$(document).on('mousedown', function(e) {
if ( !$(e.target).parents('.hover-card-container').length ) {
(leaveTimer != []._) && clearTimeout(leaveTimer);
$('.hover-card-container .profileCard[style*="block"]').each(function() {
$(this).fadeOut('fast');
});
}
});
})(LITHIUM.jQuery);
(function($) {
$(document).ready(function(){
var originalElementId;
function setCookie(cname,cvalue,exdays) {
var d = new Date();
d.setTime(d.getTime() + (exdays*24*60*60*1000));
var expires = "expires=" + d.toGMTString();
document.cookie = cname + "=" + cvalue + ";" + expires + ";path=/";
}
function getCookie(cname) {
var name = cname + "=";
var decodedCookie = decodeURIComponent(document.cookie);
var ca = decodedCookie.split(';');
for(var i = 0; i < ca.length; i++) {
var c = ca[i];
while (c.charAt(0) == ' ') {
c = c.substring(1);
}
if (c.indexOf(name) == 0) {
return c.substring(name.length, c.length);
}
}
return "";
}
function errorDisplay(errType) {
var errAuth = '
Para acessar esta área da Comunidade, faça o login.
';
var errAuthLogin = '
To access the HubSpot Community Champions program and complete opportunities, confirm you are logged in by clicking here. Find additional troubleshooting steps here
';
var noBadges = '
To start earning advocacy badges, go to the Community Champions advocacy program page and start completing opportunities.
';
var noAsks = '
Hooray! You\'ve completed all available opportunities. Check back in for more opportunities next month.
';
if(errType=='errAuth'){
$('.lia-quilt-category-page-hubstars .lia-quilt-column.lia-quilt-column-06.lia-quilt-column-right.lia-quilt-column-side-content').hide();
$('.asks-filters-wrap').html(errAuth);
$('.advocacy-badgeslist').html(errAuth);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(errAuth);
} else if(errType=='errAuthLogin') {
$('.lia-quilt-category-page-hubstars .lia-quilt-column.lia-quilt-column-06.lia-quilt-column-right.lia-quilt-column-side-content').hide();
$('.asks-filters-wrap').html(errAuthLogin);
$('.advocacy-badgeslist').html(errAuthLogin);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(errAuthLogin);
} else if(errType=='noAsks'){
$('.asks-lists').addClass('no-asks').html(noAsks);
}else if(errType=='noBadges'){
$('.advocacy-badgeslist').html(noBadges);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(noBadges);
}
}
function parseJwt (token) {
var base64Url = token.split('.')[1];
var base64 = base64Url.replace(/-/g, '+').replace(/_/g, '/');
var jsonPayload = decodeURIComponent(atob(base64).split('').map(function(c) {
return '%' + ('00' + c.charCodeAt(0).toString(16)).slice(-2);
}).join(''));
return JSON.parse(jsonPayload);
};
var pagename = 'ViewProfilePage';
if(pagename == 'AdvocacyBadges'){
$('#lia-body').addClass('UserBadgesPage');
}
setCookie("advocacyToken", "", 0);
errorDisplay('errAuth');
});
})(LITHIUM.jQuery);
(function($) {
document.cookie = "advocacyToken=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
document.cookie = "Crowdvocate_jwt_token=; domain=.hubspot.com; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
document.cookie = "Crowdvocate_user_ck=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
})(LITHIUM.jQuery);
(function($) {
document.addEventListener('gdpr.allow', function() {
if (document.querySelector('.lia-cookie-banner-alert-accept a')) {
document.querySelector('.lia-cookie-banner-alert-accept a').click();
}
});
})(LITHIUM.jQuery);
;(function($){
var langMap = {
'en':'hubspot_community_en',
'es':'hubspot_community_es',
'fr':'hubspot_community_fr',
'ja':'hubspot_community_jp',
'pt-br':'hubspot_community_pt',
'de':'hubspot_community_de'
}
var nodeType = "community";
var langScope = langMap['pt-br'];
var isSearchPage = jQuery('body').hasClass('SearchPage');
var isIdeasLandingPage = jQuery('body').hasClass('ideaslandingpage');
if (nodeType === "community" && !isSearchPage && !isIdeasLandingPage) {
var inputFormFilter = '';
var inputFormLocation = '';
$('form.SearchForm').append(inputFormFilter).append(inputFormLocation);
} else if (nodeType === "community" && isIdeasLandingPage) {
var searchUrl = "/t5/forums/searchpage/tab/message?filter=location&location=idea-board:HubSpot_Ideas&collapse_discussion=true";
var query = jQuery('.SearchForm .lia-search-input-message').val();
jQuery(document).on('submit', 'form.SearchForm', function(e) {
e.preventDefault();
var newQ = "&q=" + document.querySelector('.SearchForm .lia-search-input-wrapper input.search-input').value;
window.location = window.location.origin + searchUrl + newQ;
})
}
})(LITHIUM.jQuery)
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_2085172fa958c9","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_2085172fa958c9_0","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_2085172fa958c9_1","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_2085172fa958c9_2","feedbackSelector":".InfoMessage"});
LITHIUM.AjaxFeedback(".lia-inline-ajax-feedback", "LITHIUM:hideAjaxFeedback", ".lia-inline-ajax-feedback-persist");
LITHIUM.Placeholder();
LITHIUM.AutoComplete({"options":{"triggerTextLength":0,"updateInputOnSelect":true,"loadingText":"Pesquisando...","emptyText":"Nenhuma ocorrência","successText":"Resultados:","defaultText":"Insira uma palavra de pesquisa","disabled":false,"footerContent":[{"scripts":"\n\n;(function($){LITHIUM.Link=function(params){var $doc=$(document);function handler(event){var $link=$(this);var token=$link.data('lia-action-token');if($link.data('lia-ajax')!==true&&token!==undefined){if(event.isPropagationStopped()===false&&event.isImmediatePropagationStopped()===false&&event.isDefaultPrevented()===false){event.stop();var $form=$('