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BraedonO
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Member since ‎Jan 6, 2022
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Braedon Owen

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JoanneTapping on September 10, 2018
Enable Ticket ID to display in subject line of all email comms within a ticket
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro read more
Reply Idea Tickets
209 upvotes
70 Replies
BraedonO
Participant
November 15, 2023
5 years later.. +1
Solved
JuliaNeuroFlow on August 06, 2019
Restrict a list to certain Hubspot users
I'd like to set a list only be accessible by a specific set of users. I've been suggested to assign all contacts in this list to a team and then take the rest of my hubspot population and make them a different group with group-only permissions but t read more
Reply Discussion Lists
4 upvotes
6 Replies
BraedonO
Participant
February 01, 2023
Has this been put into production?
HubspotUser12 on September 19, 2018
Incoming Chat Notifications Not enough
We have big problems to notice when a visitor is chatting with us, the sound is not enough at all, and notifications are not enough. We suggest to use another way to notify, maybe a native software app to manage chats, I don't know, but we are m read more
Reply Idea Conversations
88 upvotes
77 Replies
BraedonO
Participant
November 22, 2022
@NazzMohammad is HubSpot considering implementing default sounds and the ability to have different sounds for say calls vs chat vs a lead being ass...read more
BraedonO on October 28, 2022
Ability to trigger workflows based on line items added to a quote
I have a couple use cases in which this would be helpful. 1. When product a is added to a quote, product b is automatically added. This would be useful in situations where a support plan is always included with certain products. 2. Continuing from read more
Reply Idea Products and Quotes Workflows
0 upvote
0 Reply
BraedonO on May 16, 2022
Ability for Exchange Rate to update product pricing in library
Two fold: When creating a deal and setting deal currency to USD for example then going to create a quote and adding products from the library - if the product has pricing but is missing the USD value - you are not able to add the product. This is e read more
Reply Idea Products and Quotes
0 upvote
0 Reply
HubspotUser12 on September 19, 2018
Incoming Chat Notifications Not enough
We have big problems to notice when a visitor is chatting with us, the sound is not enough at all, and notifications are not enough. We suggest to use another way to notify, maybe a native software app to manage chats, I don't know, but we are m read more
Reply Idea Conversations
88 upvotes
77 Replies
BraedonO
Participant
November 22, 2022
@NazzMohammad is HubSpot considering implementing default sounds and the ability to have different sounds for say calls vs chat vs a lead being ass...read more
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