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Sarah Matteson

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DavidMc on May 11, 2022
We are switching from tickets generated from connected emails to tickets directly created via the HS API from a form on our website. We have this working, however there is now way to respond directly to the ticket, only to start a new email with th read more
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May 13, 2022
We have this same issue, however, the form submission goes to a ticket and we can only create a new email to reply. Would love to see that the body more
SMatteson on May 13, 2022
Hi there! We are looking for a solution to having incoming inbox but removing the outgoing email. It is simply meant to be a forward to shuffle and hold email. Hubspot says they do not have this option. Does anyone have a work around? We wan read more
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