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edutechno
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Member since ‎Jan 23, 2017
  • solutions
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  • Replies
    3
  • Upvotes Given
    8
  • Upvotes Received
    199
  • Ideas
    1

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LukaszWiktor on August 30, 2018
Hi, how can I identify a visitor in the chat box? I've tried the identify API var _hsq = window._hsq = window._hsq || []; _hsq.push(["identify", { email: "${email}" }]); but it didn't work. New chat conversations still appear as "Uknown read more
10 upvotes
116 Replies
Participant
June 29, 2020
The API to identify a visitor already exists ( https://developers.hubspot.com/docs/api/events/tracking-code ), but it dont work as expected with chat...read more
coadycameron on December 04, 2018
I'd like to set the "Email" field to be the reply-to address when replying to emails submitted through Hubspot Forms on my website. This way when I reply to those submissions from my inbox, the to field will the submitter's email address. Currently read more
17 upvotes
9 Replies
Participant
September 15, 2019
I really think Hubspot should configured the "Reply-To" header with the user email. This way, the sender will still be " noreply@hubspot.com ", but a...read more
sarahg1 on April 08, 2019
Hello! In our old online system, when a customer submitted a form on our website to place a service call or order supplies, the email notification that went to our team allowed them to hit "reply" and respond directly to the customer who filled out read more
49 upvotes
25 Replies
Participant
September 15, 2019
+1 Really need this! The form should have the "Reply-To" header configured with the user email. I almost always want to reply to people directly fr...read more
Jamie-SRN on January 24, 2017
Use Case: Company utilizes secondary domain for email while the primary domain loads their website. Example: www.company123.com uses @co123mail.com for email. A secondary domain option, with the abilility to add a list of domains associated read more
143 upvotes
64 Replies
Participant
May 14, 2019
It is impossible to use the merge trick on a parent company since it cannot be merged. I have no options to add a secondary domain it. A parent co...read more
edutechno on January 31, 2017
It would be great to have the sales extension for Firefox also. Right now, it is available for Chrome and Outlook only.
Solved
edutechno on January 31, 2017
I try to use the feature where I can log emails to my CRM. I use the bcc field to enter the email address related to my account. I'm using SendGrid and I know the email is sent correctly to that address. Unfortunately, it does not work. When I go read more
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