+1. The business hours are already set for each inbox which could drive the report calculations. Any update on this @hubspot or any workarounds? ...read more
NEED! How can you manage your own "Assigned to me" inbox effectively if this doesn't exclude conversations you've worked i.e sent a response to but a...read more
Hey @toricook . This is exactly what we need too. Are you able to share the workflow you implemented here? I can't seem to figure it out. Thank you...read more
It's worse than no subject for us. The subject shows as undefined: How was this not considered when the option to email from Conversations was ...read more
This request is to support the below within Hubspot itself so we can move away from using a 3rd party tool. Support incoming calls SMS Including SMS templates IVR - menu selection dictates where the user lands i.e. to support, to sales Offi read more