Profile

scottflanigan
Participant | Gold Partner
(He/him)
Participant | Gold Partner
Member since ‎Dec 14, 2021
Message
  • solutions
    0
  • Replies
    3
  • Upvotes Given
    40
  • Upvotes Received
    10
  • Ideas
    4

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Scott Flanigan

This user hasn't created a bio yet. Edit your own profile here!

Activity

scottflanigan on November 07, 2023
Turn off or hide Create Quote button
Would be awesome to be able to TURN OFF or hide the Create Quote button when HubSpot's default quote functionality isn't the desired CPQ/Quoting tool of choice! Situations: When no quotes are active/used by the platform Permissions in sa read more
Reply Idea Products and Quotes
1 upvote
0 Reply
scottflanigan on October 07, 2023
Tasks Sidebar & Inclusion in Preview Slideouts
HubSpot tasks are tremendously helpful! We (and our clients) love them for streamlining work and keeping track of details. But more and more as HubSpot matures as a platform I've had asks if we can have a "sidebar view" of tasks. Whether that read more
Reply Idea Tasks
0 upvote
0 Reply
Solved
MJarvis on June 04, 2021
Hubspot NPS and CSAT surveys are occassionally returning incorrect responses
This is a strange issue. We've had half a dozen customers submit a negative score (detractor) in response to our NPS survey, as well as 'Unhappy' faces for our CSAT survey. However, these are not the responses the customers themselves submitted. We read more
Reply Discussion Feedback Surveys
3 upvotes
6 Replies
scottflanigan
Participant | Gold Partner
September 28, 2023
Been a minute on this thread... Came across this recently. I've been loosely associated with Service CSAT/CSET/NPS efforts a few times througho...read more
FernandoElias on November 18, 2020
Making calculations within reports or dashboards
It'll be great to have this functionallity so we can have more powerful insights within HubSpot.
Reply Idea Dashboards & Reports
702 upvotes
139 Replies
scottflanigan
Participant | Gold Partner
June 02, 2023
+1 Bump. Yes, please improve and release this.. We will happily pay for Enterprise whatever ❤️
ronkinkade on June 28, 2017
Workflow action to add message or note to contact timeline
We use Intercom for in-app messaging and chat since Hubspot doesn't offer this (yet)... We also have our own internal system for managing customers. When we email customers via Hubspot, I use a workflow with a webhook to log a record in our system. read more
Reply Idea Workflows
50 upvotes
7 Replies
scottflanigan
Participant | Gold Partner
March 02, 2023
Sign me up for this update!
jaynescarman on November 22, 2019
Autoresponder on conversations inbox
An autoresponder on the conversations inbox would be really helpful. Our customers use an email address to report issues. When an email comes in, our support team manually creates a ticket and that triggers an email to the customer to say we've read more
Reply Idea Conversations
280 upvotes
69 Replies
scottflanigan
Participant | Gold Partner
February 17, 2023
+1 to this! Need this feature.
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.