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JIrrgang
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Member since ‎Dec 13, 2021
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John Irrgang

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bfelker on February 21, 2018
Make Call Outcome required
Today call outcome and call type are optional fields for someone who is logging an activity. I need to make them mandatory so that a rep cannot log an activity without populating those 2 fields. How do I do it?
Reply Idea Calling Contacts & Companies
223 upvotes
102 Replies
JIrrgang
Member
April 14, 2022
Seems like this idea has been in review stage for quite sometime! It only makes sense to have this call outcome field required as agents will tend to...read more
JIrrgang on January 03, 2022
Ability to combine pipelines when creating goals.
I do like the tracking and analytics feature to create goals for my sales team, but my issue is that you can't combine pipelines to create one common goal. My sales team uses two pipelines to distinguish "licensing" and "non-licensing" products, but read more
Reply Idea Analytics Tools
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