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OMcLean7
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Member since ‎Dec 12, 2021
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Oran McLean

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OMcLean7
Member
October 11, 2023
Reply to Split Tickets in separate Tickets
Splitting tickets should be standard functionality - it's a basic requirement for most support teams to be able to do this. Really needs to be addre...read more
OMcLean7
Member
April 20, 2022
Reply to Enable Ticket ID to display in subject line of all email comms within a ticket
Definitely need this - (kind of surprised it's not already there) All of our previous systems had this functionality and customers are frustrated tha...read more
OMcLean7
Member
April 11, 2022
Reply to Time of day report
Any update on this? Is there something available?
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