The same thing is happening to me! I see the paperclip showing I have attached a file when the email is sending out, and once the email successfully ...read more
Merging tickets to combine owners would be amazing! It keeps both users in the loop without having duplicate tickets. The notes section isn't helpful...read more
Merging tickets individually is step heavy and not intuitive. Once you are on the primary ticket to merge with, you are unable to drag the pop-up so ...read more
Agreed!! Please use - we are functioning solely in multiple tickets pipelines. The alerts/notifications are also delayed, and still require refreshin...read more
Do we know what the problem with Outlook desktop on Mac's is? We operate strictly on Mac devices and use Office 365. The inability to keep the pin th...read more