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erinslyke
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Member since ‎Dec 8, 2021
  • solutions
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  • Replies
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  • Upvotes Given
    35
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Erin Slyke

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ArieleSgheiza on July 07, 2023
Many people in my organisation are experiencing the same problem: when they log an email with attachments and send it, the attachments disappear. Is there any solution to this problem?
2 upvotes
6 Replies
Participant
July 28, 2023
The same thing is happening to me! I see the paperclip showing I have attached a file when the email is sending out, and once the email successfully ...read more
Alexander1 on January 04, 2022
When creating tickets in HubSpot, I'd like to be able to assign a secondary ticket owner to the ticket. I often find that resolving an open ticket can require multiple team members to action.
12 upvotes
7 Replies
Participant
May 18, 2022
Merging tickets to combine owners would be amazing! It keeps both users in the loop without having duplicate tickets. The notes section isn't helpful...read more
rstober on December 11, 2019
We would really like to have the ability to bulk merge Tickets (although this may be helpful for Contacts and Organizations too) We often have people who bombard us whenever they have an issue being resolved. This means that they may submit a read more
68 upvotes
26 Replies
Participant
May 18, 2022
Merging tickets individually is step heavy and not intuitive. Once you are on the primary ticket to merge with, you are unable to drag the pop-up so ...read more
purvad on March 05, 2020
Adding the format painter tool (like in word) for the copy to make it same throughout the Email.
36 upvotes
19 Replies
Participant
May 12, 2022
This is absolutely needed! What a time suck to copy/paste only to find you just need to re-type the entire thing.
EvelyneB on December 15, 2020
We would like the 'Tickets' dashboard (under Service) in HubSpot to auto-refresh. The servicedesk would like to see the most recent version of this overview at all times as multiple people work on these tickets.
30 upvotes
15 Replies
Participant
May 11, 2022
Agreed!! Please use - we are functioning solely in multiple tickets pipelines. The alerts/notifications are also delayed, and still require refreshin...read more
mschnitt on April 05, 2017
We have a number of MAC users. It would be nice to have HubSpot integrate with Outlook for MAC users. Is this a feature that will be available soon?
Participant
February 23, 2022
Do we know what the problem with Outlook desktop on Mac's is? We operate strictly on Mac devices and use Office 365. The inability to keep the pin th...read more
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