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JEpeneter
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Member since ‎Nov 30, 2021
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John Epeneter

Worked in the tech sector for over 30 years, and as a product manager for over half that, John Epeneter is passionate about building solutions that make life more enjoyable for the most people possible.

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Solved
IThompson6 on February 14, 2022
service asset management
Not sure if this has been asked or answered anywhere else. I am new to setting up HubSpot but have used it in the past with an employer. As part of the service team, I am used to actioning tickets raised. When using HubSpot in my past employment we read more
Reply Discussion
0 upvote
8 Replies
JEpeneter
Participant
February 21, 2022
@karstenkoehler Thanks for the suggestion for a custom property. I think that is a good first step but it is far from "asset management." I think a...read more
Solved
IThompson6 on February 14, 2022
service asset management
Not sure if this has been asked or answered anywhere else. I am new to setting up HubSpot but have used it in the past with an employer. As part of the service team, I am used to actioning tickets raised. When using HubSpot in my past employment we read more
Reply Discussion
0 upvote
8 Replies
JEpeneter
Participant
February 21, 2022
@karstenkoehler Thanks for the suggestion for a custom property. I think that is a good first step but it is far from "asset management." I think a...read more
JEpeneter on January 10, 2022
Adding Custom Object to HubSpot Menus
We have created a custom object (Products) and we want to have that view (Contacts > Contacts > Object Dropdown > Products) now appear as a menu item on the standard HubSpot menus (Contacts > Product). Anyone know if I can do this and read more
Reply Discussion Custom Objects
1 upvote
1 Reply
Solved
JEpeneter on December 03, 2021
Custom SSL Certificate for Knowledgebase
We just bought CMS Enterprise and Service Hub Pro this week. As part of ramping up Service Hub, Knowledgebase seemed to be the most logical first step (a lot less complicated than figureing our our ticket flows). Creating the KB and the first articl read more
Reply Discussion Professional
0 upvote
4 Replies
JEpeneter
Participant
December 07, 2021
An answer from HubSpot Sales Management: "In order to use Custom SSL, you have to purchase the add-on - it isn't packaged with anything else. If it w...read more
Solved
JEpeneter on December 03, 2021
Custom SSL Certificate for Knowledgebase
We just bought CMS Enterprise and Service Hub Pro this week. As part of ramping up Service Hub, Knowledgebase seemed to be the most logical first step (a lot less complicated than figureing our our ticket flows). Creating the KB and the first articl read more
Reply Discussion Professional
0 upvote
4 Replies
JEpeneter
Participant
December 07, 2021
An answer from HubSpot Sales Management: "In order to use Custom SSL, you have to purchase the add-on - it isn't packaged with anything else. If it w...read more
Solved
JEpeneter on December 03, 2021
Custom SSL Certificate for Knowledgebase
We just bought CMS Enterprise and Service Hub Pro this week. As part of ramping up Service Hub, Knowledgebase seemed to be the most logical first step (a lot less complicated than figureing our our ticket flows). Creating the KB and the first articl read more
Reply Discussion Professional
0 upvote
4 Replies
JEpeneter
Participant
December 07, 2021
An answer from HubSpot Sales Management: "In order to use Custom SSL, you have to purchase the add-on - it isn't packaged with anything else. If it w...read more
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