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JMarigliano
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JMarigliano
Member
December 01, 2021
Reply to Prevent previously closed tickets from reopening.
I haven't played around with archiving yet - I'd need to revamp all of our KPI reporting to pull from that new pipeline to get closure times and the ...read more
JMarigliano
Member
November 30, 2021
Reply to Prevent previously closed tickets from reopening.
@JimyMason This script is great, but I'm running into an issue where the date that gets copied is always a day early. ie: Original Close date is 1...read more
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