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LindaMunetrix
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Member since ‎Nov 30, 2021
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Linda Kraft

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Activity

catan on January 30, 2020
Control timeline activity associations to associated objects (contacts/ companies/ tickets/ deals)
Currently, according to this KB article , there are certain set rules for activity associations: Generally, activities logged on a contact record will be automatically associated to the record's associated company and the associated five most read more
Reply Idea Contacts & Companies Deals Tickets
165 upvotes
63 Replies
LindaMunetrix
Participant
February 06, 2024
Yes. This would be extremely helpful when attempting to update a record or associate previous activity with a new record.
sbacookie on February 26, 2020
Associate tickets with other tickets
Working across multiple teams with multiple goals sometimes one customer project requires multiple tickets. As you are able to associate a ticket with a deal, company and contact. It could be nice if you were able to associate tickets with other t read more
Reply Idea Tickets
182 upvotes
57 Replies
LindaMunetrix
Participant
January 26, 2024
We run multiple ticket pipelines for different purposes. As we scale we anticipate the number of our pipelines increasing more. Other CRMs and tick...read more
LindaMunetrix on October 01, 2022
Add CES question to custom surveys
We'd like the ability to add the CES Survey question to custom surveys in Hubspot. In addition to CES, there are a few other questions we would like to ask. Hubspot recently added the ability to add the CSAT and NPS questions to custom surveys. W read more
Reply Idea Feedback Surveys
1 upvote
1 Reply
julianaflores on October 11, 2019
Multi CES Survey
I can set multiples NPS and CSAT surveys and send them to different type of customers in different languages. I need to do it with CES surveys ASAP. Pleeeeeeease!
Reply Idea Feedback Surveys
64 upvotes
33 Replies
LindaMunetrix
Participant
October 01, 2022
I agree. I need to be able to use this in multiple different channels. I'd also like the option to manually email CES surveys as well.
crlab on April 22, 2020
clone Knowledge Base articles
You should be able to clone Knowledge Base articles like you can blogs and webpages
Reply Idea Knowledge Base
139 upvotes
52 Replies
LindaMunetrix
Participant
July 30, 2022
This would be very helpful. We have two products that share features. We create duplicate articles but affiliate them separately with each product ...read more
Nickdhutchinson on July 30, 2020
Ability to share dashboards externally
It would really benefit our team if we would be able to share our dashboards with customers. I have tried the email function but unfortunately, it cuts half of the dashboard out. A live dashboard would be even better 🙂 Nick
Reply Idea Dashboards & Reports
236 upvotes
81 Replies
LindaMunetrix
Participant
May 13, 2022
This is a definite need for several applications. 1) sharing information with customers (which could be done with the customer portals too) 2) sha...read more
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