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RaphaelRabe
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Member since ‎Nov 30, 2021
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Raphael Rabe

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RaphaelRabe on April 01, 2022
Feature Request: be able to report on chats that come in not associated to an object
Hi all, please up-vote and comment if you are also hoping for this enhancement. There is not a current way to measure chat bot responses within reporting or list tools, as these tools are dependent on object property values being attached to read more
Reply Idea Live Chat & Bots
2 upvotes
0 Reply
MichelleMcNeill on January 28, 2020
Automatic switch between live chat and chatbot
We would like to have Live Chat available during work hours and then the Chatbot to automatically kick in outside of work hours but we have been told by Hubspot support that this isn't possible and instead we have to remember each morning and evenin read more
Reply Idea Conversations
62 upvotes
13 Replies
RaphaelRabe
Member
February 18, 2022
There definitely needs to be a better way to employ more chatflow setting options to address the following use cases: A) a live chat appears when...read more
markylow on October 15, 2018
Link chat availability status to being logged in/out of HubSpot
I would like to have an automated feature whereby sales professionals do not need to adjust their status from available to away and vice versa when they log out of Hubspot or close the window. I believe this should be automated as currently, t read more
Reply Idea Conversations
20 upvotes
5 Replies
RaphaelRabe
Member
February 18, 2022
This enhancement would make the life of many sales and support teams exponentially easier. In our instance, we have our chatbots transferring contact...read more
marniecrawford on June 05, 2019
Time of day report
Hi there! We'd love to be able to pull time of day reports and sort contacts by the time of day the lead was created. This would be beneficial on our end in order to know when the bulk of our leads are coming in and identify any trends. This would a read more
Reply Idea Marketing Reporting
78 upvotes
18 Replies
RaphaelRabe
Member
November 30, 2021
This would be a huge enhancement! 👍🏼
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