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LucaDelFiore
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Member since ‎Nov 28, 2021
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Luca Del Fiore

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LucaDelFiore on February 23, 2022
Add the ability to see all the threads related to a ticket in the customer portal. As is, if someone opens a new thread in a ticket, the previous thread disappears in the Customer Portal.
20 upvotes
4 Replies
Participant
May 12, 2022
Has anyone identified a workaround for this? Presently for tickets with multiple conversations (more than one) I have: Targeted the original conver...read more
LucaDelFiore on February 23, 2022
Add the ability to see all the threads related to a ticket in the customer portal. As is, if someone opens a new thread in a ticket, the previous thread disappears in the Customer Portal.
20 upvotes
4 Replies
Participant
May 12, 2022
Has anyone identified a workaround for this? Presently for tickets with multiple conversations (more than one) I have: Targeted the original conver...read more
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