Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, read more
It would be great if HubSpot would save a draft of my email in the CRM so that I don't lose any informatoin in case I accidentally click on another link or close the window.
Allow tickets to have a "tag" which users can easily search by to find relevant keywords without relying on the user to put in the ticket description or name.
We would like the ability to have emails that are sent through conversations have the users individual signature that is setup on their profile added. We currently work out of a sales inbox that multiple team members have access to. We have create read more
Hi there, it would be great if it would be possible to add some more tokens for team signatures. Currently only {{agent.fullname}} (+ firstname / lastname) is possible but we would also like to add the profile picture of the team member. May read more
Would love the ability from within at least the Sales side of things to automatically map/populate Deal Properties from a Contact's properties. We came over from Salesforce where this could be done in conversion, and this is definitely an area we mi read more
We are still starting to use HubSpot, but from this point of view, we could see that two-way sync between some Contact and Company custom properties ...read more